If you need help right away, we always have a lawyer available during business hours who can help you. So if you have an urgent question or problem, please don't hesitate to call. We guarantee you the best possible service and we'll be glad to hear from you.
For a positive, productive lawyer and client relationship, we must communicate openly and freely with each other. We promise to return your phone call within twenty four hours. If the lawyer you want to reach is in trial or otherwise detained, his or her secretary will call you and schedule a time when you can speak.
Few things are as frustrating as deadlines that are not met. A missed deadline can do a lot to undermine a good lawyer and client relationship. What's more, we want you to know that you can trust what we tell you, and meeting a deadline is important. So we guarantee to give prompt attention to your case, never miss a court deadline, and use our best efforts to complete all promised work on time.
No one likes to be thought of as a case number. Every person in our office is here for one purpose: To serve you. If you don't receive the close personal attention you want, nothing else matters. When you're our client, you become part of our family. And we guarantee you'll receive the best we offer.
You deserve to be kept current on the progress of your case. So we will send you copies of all correspondence and pleadings both coming into and going out of our office that concern your case. At least once a month, without fail, we will mail you a detailed, itemized, written summary of what has happened regarding your case. And if nothing has happened, we tell you that, too. Good communication is the key to a good working relationship with your lawyer. And we intend to make sure that your relationship with our firm is the best you have ever had...or ever will have.
You can be sure that all legal work that comes from this office will be of the highest caliber. If you ever find anything that does not meet your needs or expectations, please bring it to our attention. We will correct the situation immediately.